Shipping & returns
Shipping
Orders are shipped one business day after the order is placed. Orders are not shipped on Saturday, Sunday or US Holidays. All orders ship from Reading Massachusetts.
Orders are shipped via USPS and UPS.
Please allow additional time when a package is delayed due to adverse weather.
| MERCHANDISE TOTAL | SHIPPING & HANDLING CHARGES |
| Up to $24.99 | $4.99 |
| $25.00 - $49.99 | $6.99 |
| $50.00 - $99.99 | $8.99 |
| $100.00 + | $12.99 |
| 2 Day Delivery | $15 + Regular S&H |
Returns
Returns are accepted within 14 days of the delivery date. All shipping fees are not refundable.
Refunds will be issued less any restocking fee on merchandise that meets the following criteria:
- Merchandise must be in the same condition as when it was shipped. Items that have been worn, stained or damaged i.e. missing buttons, torn etc will not be accepted.
- Merchandise must have original tag (s) attached.
- Please be courteous to return all protective coverings and hangers. We make a special effort to ship your items wrinkle free, please return them in the same condition.
*All Christening gowns and Boys christening outfits will incur a 10% restocking fee.
*All Communion gowns and Boys white suits will incur a 15% restocking fee.
Returns for holiday items must be received by January 15th in order to be credited for the original cost of the item.